Let’s get you verified.
Find quick answers below. If you still need help, email us and include the service, country, and a short description of what happened. Please never send passwords or payment details.
Frequently asked questions
How do I receive a verification code?
Open VerifyMe, choose the service and country you need, then activate an available number. Keep the session open while you wait for the SMS. When it arrives, the code appears in your inbox.
My SMS has not arrived. What should I do?
Make sure the selected service accepts the chosen number, then wait for the session status to update. If the session expires or the service does not send a message, contact support with the activation details shown in the app.
Can I use a number more than once?
Numbers and availability depend on the selected service and session. Follow the status shown in the app and start a new session when VerifyMe indicates that the current one is complete.
I was charged but could not complete verification.
Send us the date, approximate time, service, and activation details. Do not include your full payment information. We will review the session and reply by email.
How do I report a bug or request a feature?
Email us with your device model, operating system version, app version, and a short description. Screenshots are welcome as long as they do not contain sensitive information.